Managing a telemedicine program can be overwhelming, especially when trying to respond to patient and administrative demands quickly. Your team’s time and focus can quickly get stretched thin between scheduling appointments, updating EHRs, and handling insurance authorizations in the department. That’s where Latino Pro comes in—with dedicated human expertise to back your operations. Our highly trained Telehealth Coordinator Virtual Assistants provide the human touch that helps over 200 clinics improve access to care, reduce no-shows by 30%, and cut administrative costs by 55%, delivering measurable benefits — all while letting your team focus on what matters most: your patients.
“Before partnering with a Telehealth Coordinator, our network was overwhelmed by scheduling errors and time-consuming procedures. Now, clients onboard smoothly, no-shows dropped 50%, and our human staff can focus on person-centered care, not paperwork.”
✔ Faster, Smoother Virtual Visits – Our virtual care coordinators manage appointments across your site and platforms to increase access, ensuring seamless service and fewer errors.
✔ Fewer Claim Denials – We verify insurance pre-authorizations in 24 hours (vs. 3–5 days), so claims get approved faster.
✔ Strict HIPAA Compliance – Every assistant undergoes training in PHI security, encrypted contact, and EHR collaboration, so they can respond securely in any situation.
A pediatric clinic with limited staff struggled with cancellations. After developing a support plan with us:
40% drop in no-shows (phone/SMS reminders).
20+ hours/week saved on reporting and admin tasks.
100% HIPAA compliance for 2+ years.
Ideal for:
Specialty clinics are drowning in appointments and procedures.
Rural healthcare professionals need assistance for patients.
Networks are expanding telehealth programs to balance technology with human care.
Your patients deserve seamless access, and your team deserves a dedicated Telehealth Coordinator who can respond to needs as they arise.
Contact us today!
Latino Pro links top Latin American remote talent with U.S. businesses.
Latino Pro links top Latin American remote talent with U.S. businesses.
Latino Pro links top Latin American remote talent with U.S. businesses.
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